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Homecare Services
A study showed that 90% of seniors want to stay in their home as long as possible. Your home is where you are comfortable. It is familiar. It provides comfort. With Northeast Kingdom Homecare, Inc. we can make that all possible!
Our caregivers provide companionship, light housekeeping, meal preparation, personal care, transportation...the list goes on.
We offer a number of care services, which are customized to every individual through a Personal Care Plan. Care needs are then provided by our highly-trained home care workers.
Our Homecare Practices
Superior Availability & Reliability
● Caregivers cover Orleans, Essex, Caledonia and parts of Lamoille counties● 24 on-call support to handle after-office hour emergencies● Immediate response and next day coverage for most clients● We arrange for back-up fill-in coverage● We accept most Long Term Care Insurance policies as well as VA Benefits through the Veteran Independence Program (VIP)
Responsive to Client Needs and Preferences
● Personal Activity Plans for each client● Schedule times to suit client's convenience with a 3 hour minimum shift. We tailor to the client, not the company or caregiver.● Responsive to client's likes/dislikes and concerns. We work hard to pair clients and caregivers. We have ongoing supervisory visits to assure satisfaction and re-evaluate client needs over time.● Immediate response to change in client needs or any quality issues
Training is Key
● Over 50% of our staff have held LNA Certificates● All non-LNA employees complete 40 hours of caregiver certification training provided by the Institute for Professional Care Education● All employees must pass a 30 hour Alzheimer's and Dementia series of classes● All staff completes additional training annually. We track each caregiver's training and assign specific courses to accommodate client needs and/or caregiver development.● Additional in-service training as needed to deal with specific and immediate client needs.
Best Practices
● Meet or exceed all guidelines for best practices in the homecare industry● Care Plans are completed after initial assessment of service requirements● Activity Care Plans are developed and implemented after services commence ● Quality Assurance Client Visits exceeding HCAOA guidelines● Ongoing Q&A review team, formal quarterly review, and annual satisfaction survey● Four different background checks completed on each employee: 1) criminal, 2) adult abuse, 3) child abuse, 4) Medicaid fraud.
Homecare Services:
Round the Clock Care
Care from as little as 3hrs/day to as much as 24/7
Personalized Care
In-home or to augment care in nursing facilities/rehabs
Transportation
Caregivers available to take clients to appointments and run errands
Day Center Activities
Respite services with caregiver transportation to our Adult Day Center, The Meeting Place, open 5 days/week
Check-in Service
Daily or weekly client check-in service available
Working Together
Can be contracted by other agencies to fill times they can not cover
Trained Caregivers
Can be used by Choices for Care to satisfy needs unmet by other agencies, by subcontracting from Northeast Kingdom Council On Aging
Let's Continue the Conversation
Complete the form at right, and a member of our team will reach out to you to discuss your needs.